Intune Auto-Provisioning Automation

This automation solution streamlines the process of setting up new Microsoft Intune environments for clients by automatically provisioning them upon contract signing in ConnectWise Manage.

Overview

The automation handles:

• Automatic tenant provisioning when new contracts are signed
• Configuration of standard Intune policies and settings
• Error logging and ticket creation in Autotask
• Integration with ConnectWise Manage for contract triggers

Key Benefits

• Reduces manual setup time
• Ensures consistent configuration across client tenants
• Minimizes human error in the provisioning process
• Provides clear error tracking through Autotask tickets

Technical Components

• ConnectWise Manage integration for contract monitoring
• Microsoft Graph API for Intune configuration
• Autotask integration for issue tracking
• Automated policy deployment scripts

Error Handling

All provisioning errors are automatically:

• Logged with detailed information
• Created as tickets in Autotask
• Assigned to appropriate technical teams